10 3M™ Multi-Touch Chassis Display User Guide
3M Touch Systems, Inc. Proprietary Information – TSD-39373B
• The product exhibits a distinct change in performance, indicating a need for service.
• The power cable or plug is damaged or frayed.
Touch Sensor Care and Cleaning
The touch sensor requires very little maintenance. 3M Touch Systems recommends that
you periodically clean the glass touch sensor surface. Be sure to turn off your display
before cleaning.
Typically, an isopropyl alcohol and water solution ratio of 50:50 is the best cleaning
agent for your touch sensor.
CAUTION
To avoid the potentially hazardous situations associated with the use of alcohol
or other solvents which may result in minor or moderate injury or property
damage:
• Follow all instructions and recommendations in the manufacturer's Material Safety
Data Sheet and product label.
• Be sure to follow solvent manufacturer's precautions and directions for use when
using any solvents
• It is important to avoid using any caustic chemicals on the touch sensor.
Apply the cleaner with a soft, lint-free cloth. Avoid using gritty cloths.
Always dampen the cloth and then clean the sensor. Be sure to spray the cleaning liquid
onto the cloth, not the sensor, so that drips do not seep inside the display or stain the
bezel.
3M Touch Systems Support Services
3M Touch Systems, Inc. provides extensive support services through our website and
technical support organization. Visit the 3M Touch Systems website at
http://www.3m.com/touch/
, where you can download MT 7 software and drivers, obtain
regularly updated technical documentation on 3M Touch Systems products, and learn
more about our company.
Whenever you contact Technical Support, please provide the following information:
• Touch display size, part number and serial number
• Current driver version
• Operating system used
• Information on additional peripherals
Technical Support is available Monday through Friday 8:30 a.m. to 5:30 p.m. with
limited call back service after 5:30 p.m. until 8:00 p.m. US Eastern Standard Time – 9
a.m. to 5 p.m. throughout Europe.
You can contact 3M Touch Systems, Inc. Technical Support (US only -- Eastern
Standard Time) by calling the hot line, sending email or a fax.
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